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Food Allergies and Dietary Accomodations at Providence College

The Dining Services Health and Wellness Coordinator will work with the student to provide reasonable accommodations.  Alternate meals and menu choices will be provided for students who have seen a health care provider and have been formally diagnosed with a condition requiring dietary accommodations. 
Examples of conditions requiring meal accommodations include:

  • Food Allergies
  • Food Intolerances
  • Physician prescribed special diets
  • Celiac Disease
  • Eating Disorders

How do I get started?

Please follow these steps to be considered for special dietary accommodations:

  • Make sure all necessary documentation (Accommodation Request Form and Medical Provider Form) have been submitted to studentdisabilityservices@providence.edu
  • Contact the Dining Services Health and Wellness Coordinator  at pcdining@providence.edu, including as much information as possible regarding the student’s dietary needs.
  • Set-up a meeting time, by phone or in person, to discuss your needs in detail with Dining Services Health and Wellness Coordinator.
  • After all information has been reviewed by Dining Services, a confirmation e-mail will be sent to the student highlighting the discussion and what accommodations will be provided to the student.
  • If all parties are in agreement with the accommodations, the student must set-up a formal meeting with the Dining Services Health and Wellness Coordinator to tour the resident dining facility and further discuss how their needs will be met.

Detailed information can be found here, on the Providence College website: Requesting Accommodations


Role of the Student

It is the responsibility of the student to maintain communication with the Dining Services Dietitian and any other parties that are involved in the student’s case. Some dietary accommodations can be maintained independently while on campus, others may require special meals to be produced to ensure the safety of the student.  If the student is prescribed an epinephrine injector, they are solely responsible for its use.  Dining Services does not have epinephrine injectors available at any of its dining halls. The Dining Services staff is NOT trained and CANNOT administer or provide them. The student should alert friends, roommates, and/or resident assistant of their condition, educate them about the signs and symptoms of anaphylactic shock, and provide them with the steps to take if such an incident occurs. 
Questions regarding recipes and dietary accommodations can be addressed by emailing pcdining@providence.edu


We recommend introducing yourself to the Health and Wellness Coordinator as well as the Chef, telling them about your dietary accommodations. If these individuals are not available for assistance with ingredients, please use your personal judgment and err on the side of caution.  It is the mission of Providence College Dining Services to ensure an exceptional student dining experience.  It is our firm belief that special dietary needs should not exclude any student from this exceptional experience. If at any point the student is dissatisfied with the care received in the resident dining facility, please contact the Dining Services Health and Wellness Coordinator, or another member of the management team.

If, however, students so not feel their dietary needs are able to be met, they may request a modification to the dining contract.  Students should complete the Accommodation Request Form online and submit.  The Medical Provider form should be printed out and then completed by a licensed medical provider and sent via mail, fax, or email to:

Mail:
Student Disability Services (non-academic)
Slavin Center 206
Providence College
One Cunningham Square
Providence, RI 02918-0001

Fax: 401-865—1813

Email: studentdisabilityservices@providence.edu
In the case of an allergic reaction while in the dining hall: 
The Providence College Dining Services procedure is to contact 911 immediately and request medical assistance.  Following an incident, the Health and Wellness Coordinator will contact the Health Center and the General Manager of Dining Services. When the timing is appropriate, a follow up will be made with that student to check on their situation and well-being.
Tips to ensure a safe dining experience at Providence College

  • Know the severity of your symptoms. 
  • Always carry your emergency medications when dining. Educate a friend, roommate, or other designate you often dine with about the signs and symptoms of anaphylactic shock, and the steps they should take if such an incident occurs. The dining services staff CANNOT administer an epinephrine injection, and DOES NOT have one in the building
  • Say Hello! – make sure the Dining Services team knows you, is familiar with you situation. 
  • ALWAYS ask for a manager when inquiring about ingredients. The staff will not know if items contain allergens, and have been trained to refer your questions to management.
  • Know the difference between residential dining and retail dining on campus.
  • Know where to find the menus on our website.
  • Plan ahead – have a meal plan ready each day, if necessary.
  • Never guess about an item. If you are concerned that it may contain an allergen, ASK US! 

We are here to provide you with a safe and exceptional dining experience.
Call: (401) 865-2663
E-mail: pcdining@providence.edu


Please note: PC Dining Services is committed to providing an allergy friendly dining experience.  However, the ingredients and nutritional content of food items served in the campus dining locations may vary. In addition, manufacturers may change their product formulation or ingredients without our knowledge and product availability may fluctuate. While we make every effort to identify ingredients, we cannot assure against these substitutions or changes. It is ultimately YOUR responsibility to determine whether to question ingredients or eat selected foods. PC Dining Services cannot guarantee the safety of students with life-threatening allergies. 

Providence College is proud to offer MyZone, allergy-safe pantry, and Simple Servings, a allergen-safe, hot food station. 

My Zone

My ZoneMy Zone is our campus “pantry” located at _____________, where food items needed by students with Celiac disease or food allergies are stored and prepared with precautions against cross-contact. This special area is free of tree nut, peanut, and gluten-containing ingredients and products. My Zone gives students the ability to be involved in their own allergen-safe meal preparation. For more information on using My Zone, please contact (Contact Person) at (XXX) XXX-XXXX or E-mail@college.edu or e-mail@sodexo.com. 

Simple Servings

Simple ServingsSimple Servings is our allergen-safe, dining option for our customers with food allergies, gluten intolerance, or those who prefer plain and simple foods. The Simple Servings station offers food free from common allergens: peanuts, tree nuts, shellfish, wheat, soy, milk products, and eggs.  All foods offered are also free from gluten-containing ingredients. Simple Servings staff members are carefully trained to avoid cross-contact with food allergens. Separate equipment, storage areas, utensils and preparation areas minimize, but do not totally eliminate, the chances of gluten and allergens in our Simple Servings foods. Simple Servings is open to anyone and is located at                            , running five or seven days a week from                    to                    on weekdays and from                    to                  on weekends. Check out the menu for Simple Servings menu today at (Provide link to Dining Location Menu)! 

For more information on Simple Servings, please contact (Contact Person) at (XXX) XXX-XXXX or E-mail@college.edu or e-mail@sodexo.com. 

Simple Servings: providing convenient, delicious, and secure options.  Focus on your future, not your food allergy.

Providence College | Dining Services | 1 Cunningham Sq. | Providence, RI 02918 | tel. (401) 865-1455 | Contact Us